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SociumDigital
239 W. Philadelphia Street
York, PA 17401

Salesforce

SOLUTIONS

A platform like Salesforce offers endless possibilities.

Salesforce can be used to transform your business, enhance processes provide data continunity and more. However, Salesforce is often purchased, installed and configured incorrectly which can cost your business money as well as, unwanted stress due to poor planning, training and implimentation.

SociumDigital understands there is more to Salesforce than licenses, users, objects, fields and data. We understand that your Salesforce instance should integrate with your existing systems, follow your business processes and be a valuable tool for your employees while providing accurate information to the management and executivce teams allowing them to make informed decisions regarding marketing, sales, process improvement, client retention, ROI and more. 

WHY SHOULD I USE SOCIUMDIGITAL FOR SALESFORCE SERVICES?

We do more than impliment Salesforce, we take the time to understand all of our clients based on their unique business model. Out of the box Salesforce is a robust system, the features and functionality it offers are powerful however, that does not mean it is specifically configured for your business, business processes, KPI’s etc.

Our Process

Plan

Before you begin the implementation process, plan it out well. This is the initial stage and will involve collating data regarding your business goals, key performance parameters, and resources at your disposal.

PREP

At this step, you should be sure that all the stakeholders are on the same page. Moreover, there should be proper resource allocation to get things done timely and efficiently.

RACE

You are ready to race… Enable the users and that’s all you need to do to set your business up for exponential growth.

WIN

You are ready to win utilizing the Salesforce Platform. You will see your teams performing better and more efficiently, which will reflect in increased customer satisfaction.

WHAT WE CAN DO!

SociumDigital is comprised of multi-talented individuals who are well versed on the Salesforce platform. Some of the services we offer are listed below however, our skill set and experince cannot be outlined in a few sentences. Contact us today to discuss your current Salesforce needs. 

Implimentation

If you areconsidering Salesforce as you CRM solution,  SociumDigital can assist you each step of the way.  We will architect your instance based on your current business processes and desired deliverables.

SUPPORT

SociumDigital’s Support Services are positioned to augment your team and support the challenges of ongoing changes in your live Salesforce Clouds. Whether it’s a couple hours a month or a full-time resource, we have you covered.

REFRESH

Sometimes an ORG can use a refresh due to internal process changes, staff changes etc. SociumDigital can evaluate your ORG and make recommendations that will enhance your experience. 

INTEGRATION

Connect any app, data, or device, whether in the cloud or on-premises, in one place: the MuleSoft Anypoint Platform. And bring data from any system, like SAP, Oracle, Workday, and more, directly into Salesforce.

ADMINISTRATION

If you are not ready to hire a full time Salesforce Administrator or you simply need some assistance in ORG administration, creating reports, triggers etc, SociumDigial is here to help!

DEVELOPMENT

Custom development using APEX or Visualforce pages can add custom features to your ORG that can enhance the UX and provide valuable data at the click of a button. 

OUR WHEELHOUSE

We cannot be everything to everyone and we know what we do best. Below are our core areas of expertise within the Salesforce Ecosystem. We did not include all the third party integrations or Apps such as Adobe Sign, Quickbooks, DocuSign etc., as that list is over a mile long. Contact us today to discuss your Salesforce needs and we will provide clear, fact based solutions.

SALES

Give your sales teams the power to close deals like never before with Sales Cloud, the world’s #1 CRM solution. Increase productivity, fill pipeline with solid leads, and score more wins without software, hardware, or speed limits.

SERVICE

Enhance your customer support — from call-center software to self-service portals — with Service Cloud. Get more responsive, intuitive, and flexible service solutions that help you anticipate your customers’ needs.

MARKETING

Deliver personalized customer journeys powered by the intelligent marketing platform for email, mobile, social, digital advertising, and a data management platform (DMP). Build 1-to-1 customer journeys with Marketing Cloud, the world’s most powerful digital marketing platform.

APPS

Extend your sales and service capabilities with the world’s #1 CRM platform. Streamline, automate, and mobilize any business process using third-party apps or custom apps that you build yourself.

COMMUNITIES

With Community Cloud, create beautiful, CRM-powered experiences — fast. Use templates to quickly launch pre-built use-case-specific solutions for your customers and partners. Or start with partner-built industry-specific solutions and components.

PARDOT

Pardot enables organizations to track and measure the effectiveness of their communications, gain insight on user behavior, and personalize content across campaigns based on any number of specific criteria. You’ve heard the axiom, Right Place, Right Time. With Pardot, you can be confident that you’re speaking to the right person at the right time with the right language.

. . . and more

ADDRESS

239 W. Philadelphia Street
York, PA 17401

CONTACT

1-844-820-2905
hello@sociumdigital.com

WEB DESIGN

Pennsylvania Web Design
Maryland Web Design
Philadelphia Web Design
Baltimore Web Design

SALESFORCE

Salesforce CRM in Pennsylvania
Salesforce CRM in Maryland
Salesforce CRM in Philadelphia
Salesforce CRM in Baltimore
Salesforce CRM in the United States

HIGHER EDUCATION

Pennsylvania Higher Education Web Design
Maryland Higher Education Web Design
Philadelphia Higher Education Web Design
Baltimore Higher Education Web Design

VIRTUAL/REMOTE SUPPORT

Remote Website Development in Pennsylvania
Remote Website Development in Maryland
Remote Salesforce Support in Pennsylvania
Remote Salesforce Support in Maryland

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